Privacy policy

Last Updated: September 30, 2026

Mechora respects your privacy and is committed to protecting the personal information you provide when visiting or purchasing from mechora.us.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Product selections

  • Payment-related information

  • Customer service communications

  • Account information, if applicable

  • IP address

  • Browser and device information

  • Website usage information

  • Information collected through cookies and similar technologies

We collect information that is reasonably necessary to process orders, provide customer service, operate our website, improve our services, and meet applicable legal requirements.

How We Use Your Information

Mechora may use personal information to:

  • Process and fulfill orders

  • Process payments and refunds

  • Arrange shipping and delivery

  • Send order confirmations and delivery updates

  • Respond to customer questions and requests

  • Process returns and cancellations

  • Improve our website and shopping experience

  • Maintain website security

  • Prevent fraud and unauthorized activity

  • Analyze website performance and usage

  • Provide customer support

  • Comply with applicable laws and legal obligations

Payment Information

Payments may be processed through third-party payment providers.

Mechora generally does not store complete payment card numbers on its own systems. Payment providers may collect and process payment information according to their own privacy policies and security practices.

How We Share Information

We may share personal information with service providers and business partners when necessary to operate our website and provide services.

These parties may include:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technology providers

  • E-commerce service providers

  • Analytics providers

  • Customer service providers

  • Security and fraud prevention providers

  • Professional advisers

  • Government authorities when required by law

We aim to provide third parties only with information reasonably necessary for the services they perform.

Cookies and Similar Technologies

Mechora may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, maintain shopping cart functionality, analyze website traffic, improve performance, and support marketing activities where applicable.

You can manage certain cookies through your browser settings. Some website functions may not work correctly if essential cookies are disabled.

Order and Transaction Information

When you place an order, we may retain information relating to the transaction, including products purchased, order amount, shipping information, payment status, and communications relating to the order.

This information may be retained as reasonably necessary for order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and legal or business requirements.

Marketing Communications

Where permitted by applicable law, Mechora may send promotional communications about products, services, or special offers.

You may unsubscribe from marketing emails by using the unsubscribe option included in the applicable communication.

Even if you unsubscribe from promotional communications, we may continue sending necessary transactional messages, such as order confirmations, shipping updates, or responses to customer inquiries.

Data Security

Mechora takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce applicable agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include:

  • Requesting access to personal information

  • Requesting correction of inaccurate information

  • Requesting deletion of certain information

  • Asking how your information is collected or used

  • Opting out of certain marketing communications

  • Managing certain cookie preferences

Some requests may require identity verification or may be subject to legal exceptions and limitations.

To submit a privacy request, please contact us using the information below.

Children's Privacy

Mechora's website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

Third-Party Websites and Services

Our website may contain links, integrations, or services provided by third parties.

Third-party websites and services operate independently and may have their own privacy policies and terms. Mechora is not responsible for the privacy practices, security, or content of third-party websites.

Changes to This Privacy Policy

Mechora may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Email: sales@mechora.us

Phone: +1 (661) 623-7735

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)

Address: 411 Philippine Ave, Taft, CA, 93268, United States